Impact Communications, Inc. is pleased to present the articles we have written during 2017. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2017 Presentation Communication Skills Articles
January – Tips for Creating Powerful Messages
February – Do You Care Enough
April – Don’t Get Stuck on the Opening
June – How to Standout on the Job
July – Managing the Jitters
August – What Do You Do If You Speak Too Fast
September – Tips from the Top– What One CEO Practices
December – Five Mistakes Sales People Routinely Make
2017 Telephone Communication Skills Articles
January – Here’s How to Tank Your Product Launch
February – Without Listening, You can’t sell.
March – From Conflict to Cooperation
June – Make Your Meeting Worth It
September – What Does Your Voice Say?
November – Make a Great Impression on the Phone