Impact Communications, Inc. is pleased to present the articles we have written during 2016. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2016 Presentation Communication Skills Articles
January – The Top Three Complaints about Managers
February – See Yourself as Tour Guide of Your Ideas
October – How to Make It Stick
November – What’s the End Game?
December – Deconstructing What Charismatic Speakers Do
2016 Telephone Communication Skills Articles
January – Facilitating Workplace Disagreements
February – Winning at Hiring
April – How to Coach for Results
August – Don’t Use That Tone of Voice on Me!
September – So What if I Speak Fast
November – Take a Breath!