Impact Communications, Inc. is pleased to present the articles we have written during 2012. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2012 Presentation Communication Skills Articles
January – Making It Stick by Keeping It Simple
February – 5 Content Tips That Drive Action
April – How Strong is Your Core?
May – What’s Your Objective?
September – Learn the Secrets of the Pros
November – How You Sabotage Your Success as a Presenter
December – What Counts in the Influence Game
2012 Telephone Communication Skills Articles
April – Do Your Customers Hate You?
June – Who Do You Trust?
July – Sail Past the Gatekeeper
August – Acknowledging — the Inside Scoop