Impact Communications, Inc. is pleased to present the articles we have written during 2009. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2009 Presentation Communication Skills Articles
February – Selling Yourself in a Down Economy
March – If You Rest, You Rust!
September – Thinking on Your Feet!—It’s not Impossible!
October – Cardinal Rule #1 – End on Time
November – Clarity – It’s Rule #1 in Writing!
2009 Telephone Communication Skills Articles
October – Your Tone of Voice is a Door Opener
November – Winning at Telephone Interviews