Impact Communications, Inc. is pleased to present the articles we have written during 2007. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2007 Presentation Communication Skills Articles
February – Simplicity is a Powerful Tool
May – Presentation Pitfalls
September – Don’92t Supersize Your Listeners
October – A+ Presentations: Three Key Elements
November – Personalizing Your Message Is Critical
December – Dress for Success’97but Do You Know How?
2007 Telephone Communication Skills Articles
January – Smart Answers to Tough Questions
February – Enunciation Does Affect Perception
March – Feedback’97What Are the Problems
September – A Checklist for Selling Over the Phone
November – The Art of Saying “No”
December – Keeping Attention on a Webinar