Impact Communications, Inc. is pleased to present the articles we have written during 2005. These articles are in PDF form. You will note there are two columns; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills. Click on the article name and the PDF will begin to download.
2005 Presentation Communication Skills Articles
January – Quick Tips for Handling Loose Cannons!
August – The Eyes Have It!
September – The Secret to Adding Value
November – Get Real—Be Passionate!
December – Cornerstones to an Executive Conversation
2005 Telephone Communication Skills Articles
January – How to Avoid Voice Mail Hell!
February – How to Host Productive Meetings
March – Hey Let’s Move This Along
September – Have a Difficult Caller? Just Say AAH
November – An Rx for Key Vocal Issues