Impact Communications, Inc. is pleased to present the articles we have written over the past 10 years. If you move your mouse over the button titled “Articles” you will see a drop down menu. Click on any year and you will see the articles written in that year. Below is a listing of some of the subjects that are covered in the articles.
The articles are in PDF form so the articles can be easily downloaded.
We have the articles divided into two major categories; the left column of articles is about Presentation Communication Skills and the articles in right column are about Telephone Communication Skills.
Presentation Communication Skills Article Categories
Large Group Presentations
Managing Conflict/Tough Questions
Telephone Communication Skills Article Categories