Impact Communications, Inc. recognizes that individuals and corporations have choices when researching presentation skills training, phone skills or communication skills training programs. Impact Communications differs from its competitors because everyone is dedicated, not only to meeting, but exceeding customer expectations.
We pride ourselves in taking time to listen and understand our customers so that we can design programs that address and resolve the individual or company’s particular needs. Additionally, before any presentation skills training, phone skills or communication skills training class, we survey participants and managers to insure that there have been no misinterpretations and to fine-tune exercises.
Once the class is over, we contact participants randomly on a monthly basis to reinforce the skills and give individuals the opportunity to ask personal questions. Other differentiators include the following:
In Class Experience
- All Presentation Skills Training, Phone Skills and Communication Skills Training Classes are customized and highly interactive.
- Extensive video taping in all Presentation Skills Training and Communication Skills Training Classes
- Extensive audio taping in all Phone Skills classes.
In Class Support
- The Presentation Planner
- Practical and easy to use workbooks with practice suggestions
- All participants receive feedback and coaching from experts in the communications’ field.
- Monthly e-mail newsletters to all participants in our Presentation Skills Training, Phone Skills and Communication Skills Training classes
- Coaching available via our web site’s Blogs or Ask the Coach