Introduction

Impact Communications is a communications skill-building training organization that is committed to helping individuals craft powerful messages and deliver them confidently. No matter what your business, achieving mission-critical objectives and keeping a competitive edge is what counts. Impact Communications’ presentation skills, phone skills, and personal coaching classes will ensure that the professionals in your organization communicate your messages successfully and are perceived in the best possible manner.


Presentation Skills Classes
  • Selling Your Ideas and Motivating Others with Effective Communication Skills
  • Technical Presentations that S.C.O.R.E.
  • Communicating with Influence
  • Meaningful and Memorable Messages

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Telephone Skills Classes
  • Ex.C.E.E.D. (Exceeding Customer Expectations Every Day)
  • Effective Telephone Skills for Inside Sales Representatives
  • Coaching Award Winning Customer Service
  • On-the-Job Telephone Coaching

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Personal Coaching
  • One-on-One or Team Consultation
  • Personal Communication Skills Coaching

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